Service Manager
Martin Automotive Group
Cleveland Heights, ohio
Martin Automotive Group is looking for a Service Manager for our Toyota Cleveland Heights location! The Service Manager is responsible for supervising the service department. Ensures the CSI rating is maintained at the highest level possible while maximizing gross profit.
Responsibilities:
• Strive to prevent and resolve customer vehicle problems by emphasizing to customers the importance of consistent, regular vehicle maintenance.
• Develop and implement training programs for the Service, Parts and Body Shop department employees. • Review technicians’ work prior to the release of vehicles.
• Conduct monthly Fixed Operations meeting and encourage attendance of Operations Director. Completion of meeting notes and sending to Corporate.
• Ensure department OSHA compliance.
• Understand and comply with federal, state and local regulations that affect service operations, such as hazardous waste...