Field Service Manager in Missouri

As a Field Service Manager, you will play a crucial role in overseeing and managing the field service operations of the company. You will be responsible for leading a team of field service technicians, ensuring efficient and high-quality service delivery to our customers. Your main responsibilities will include scheduling and dispatching technicians, managing service requests, and coordinating with customers and other departments to ensure a seamless service experience.

You will be responsible for identifying areas of improvement in the field service operations and implementing strategies to enhance productivity, customer satisfaction, and overall service quality. Additionally, you will monitor key performance indicators, analyze data, and provide regular reports to senior management.

The ideal candidate for this role has a strong background in field service management, exceptional organizational and leadership skills, and a customer-focused mindset. If you are a...

KPI Field Service Managers are critical to the support and care of our customers. The Field Service Manager is a working manager and trainer, responsible for up to 8 Field Service Technicians of varying levels. In addition to that they are responsible for:

Schedule compliance for PM contracts, Customer management for arranging site visits, some estimating with the LTS sales team, reporting for completed work orders with customers, reporting weekly status of region to the Field Service Director, technician training, career progression management, updating the CMMS used for the reporting with the CMMS Administrator, creating a working rotational schedule that supports their team’s work life balance and training needs.

The Field Service Manager also works with the Customer Service and Parts departments to ensure all customer needs are met.

The ideal candidate will have 5+ years as a Senior Field Support leader. 10+ years electrical and mechanical work experience...