Support Specialist in Michigan

Northern Dental Group is looking for a passionate and friendly Customer Support Specialist to enhance our team's commitment to providing outstanding service to our patients. In this vital role, you will be the first point of contact for our clientele, addressing inquiries, managing appointments, and resolving any concerns they may have about their dental care experience.Your ability to empathize with customers and provide timely solutions is essential in fostering lasting relationships and ensuring patient satisfaction. You will be responsible for maintaining an organized communication flow, documenting interactions accurately, and collaborating with our dental staff to ensure seamless service delivery. If you thrive in a customer-focused environment and take pride in making a positive impact on people's lives, consider joining us at Northern Dental Group, where your contribution will be valued in delivering exceptional dental care.

Responsibilities

• Respond...

About Coretek 

We are a leading Infrastructure and Security as a Service Solution Provider dedicated to empowering organizations with cutting-edge technology solutions. We are Microsoft’s #1 Ranked Cloud Solution Provider (CSP) in the US and provide a Microsoft centric suite of cloud solutions as well as providing hybrid datacenter solutions leveraging industry leading technologies such as Palo Alto, Nutanix, and IGEL thin device solutions at the endpoint.  Our comprehensive suite of services enables businesses to streamline their operations, enhance security, and drive innovation.  

Job Description

We are seeking a highly motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing excellent technical support and assistance to our managed services customers. The Technical Support Specialist will play a key role...

A partner firm is seeking an Engagement Support Services Specialist in Southfield, MI. This role focuses on supporting various teams across multiple practices within the firm, including audit, tax, consulting, and wealth management. The specialist will work in a service-oriented team environment, ensuring accurate, timely, and quality-driven service. The position offers flexibility with a primarily in-person model.

Responsibilities

• Provide support to internal clients with a service-focused mindset and attention to detail.
• Route and process client requests, review peer work, and manage completion processes.
• Collaborate with in-office and remote staff across domestic and international time zones.
• Partner with engagement teams to clarify inquiries and set clear expectations for task processing.
• Research and implement solutions to issues; escalate unresolved or complex problems.
• Assist with...

Our equal opportunity partner is seeking an Engagement Support Services Specialist to join our team in Southfield, MI.

In this role, you will be responsible for completing a wide variety of tasks to support teams across multiple practices and industries within the firm. You will be part of a team with a strong service culture, ensuring the delivery of accurate, timely, and quality-driven services to our audit, tax, consulting, and wealth management practice areas and their clients.

As an Engagement Support Services Specialist, you will:

• Provide support to internal firm clients with a service-oriented mindset, maintaining accuracy and pride in your work.
• Route and process client requests, review peer work, and oversee completion processes.
• Interact with both in-office and remote staff, including domestic and international teams across various time zones.
• Partner effectively with...

Candidates MUST be local at time of submission. Hiring manager is not currently interested in candidates who will need to relocate to accept offer. NO REMOTE ONLY OPTION. Position will be fully onsite, M-F (8am-4:30pm).

As a key member of the Technology Division’s Field Services and Asset Management team,

the Asset Management & Deployment Specialist provides coordination and support with all phases of the asset lifecycle of technology devices, from initial receipt to final disposal, while maintaining a well- organized warehouse environment. The candidate for this position should have a keen focus on maintaining high standards of procedural fidelity, ensuring quality assurance, fulfilling service level expectations, and delivering best-in-class service experiences to all stakeholders.

1.     Support each phase of the asset lifecycle for technology devices within the district, from acquisition and deployment to...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

Turfmen Lawns is a leading provider of lawn care services and has been servicing residential and commercial properties for over 20 years. We take pride in delivering exceptional customer service and maintaining pristine landscapes. We are currently seeking a highly motivated and detail-oriented Client Support Specialist to join our team.

As a Client Support Specialist, you will play a crucial role in ensuring our customers receive top-notch service. You will act as a liaison between our clients and our lawn care technicians, providing timely and accurate information to address customer inquiries and concerns. Your excellent communication skills and problem-solving abilities will contribute to delivering a positive customer experience.

Responsibilities

• Serve as the primary point of contact for client inquiries and resolve any issues promptly and efficiently
• Coordinate and schedule lawn care services for clients, considering their specific needs...

The Customer Service Sales Support Specialist is responsible for the direct interaction with customers seeking information about our products and services or with customers placing orders to make a purchase. The Customer Service activities include supporting our internal Design & Sales Teams by coordinating with key customer accounts and/or territories independently, quoting pricing to customers, providing product and services information, processing orders, following up on orders and shipping dates, working with outside sales associates, setting up new items, and other customer related activities.  

Requirements

• Associate or Bachelor degree is a plus
• 2+ years customer service experience (inside/outside sales support experience is ideal)

• Candidate should have basic math skills or analytical skills to process orders

• Effective verbal and written communication skills are...

Position Title: Support Specialist

Industry: Manufacturing

Department: Operations

Location: Sterling Heights, MI

Why Join Us!

• Join a close-knit, family-owned enterprise that values its employees above all else.
• Enjoy a stable schedule from Monday to Friday.
• We are committed to expanding our team with individuals who possess the potential to evolve from entry-level hourly roles into salaried coordinators within just 12 months. Salaried coordinators have the opportunity to progress into managerial positions and even senior leadership roles.
• Embrace our work hard, play hard culture.
• Benefit from paid team outings including Tiki Boat rides, Peddle Car adventures, Total Sports events, and more.
• Explore various avenues to supplement your income beyond your base salary.

Requirements

Who We're Looking For:

We welcome individuals...