2nd Shift Team Lead
City Wide Facility Solutions
Darien, illinois
Objective
The ACM Team Supervisor (ACMTS) is responsible for all the Account Compliance Managers (ACM) of the company. They are responsible for the company’s quality control of general business operations, client satisfaction, and productivity with Independent Contractors (IC). The ACMTS must be able to work independently and with others, in any type of facility including but not limited to; industrial, manufacturing, office, medical, retail, etc. The ACMTS must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others to best meet clients’ needs.
Essential functions
· Coach, mentor and develop ACMs to…
o Develop and maintain productive, working relationships with ICs and In-House labor by communicating client priorities and collaborating on solving problems.
o Review scope of work and ensure quality assurance...