Full-time
Customer Support Representative - Tampa
OneTouch Direct
Tampa, florida
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
Customer Service Representatives will handle inbound calls for AT&T FirstNet"first responders" providing customer care to help resolve issues, perform account reviews, and a GREAT customer experience.
Responsibilities:
- Provide inbound customer service for industry leading mobile company.
- Resolve issues and consistently provide a great customer experience.
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Determining the quickest, most effective ways...