Jobhire | Top Relevant Call Center Manager roles at the top companies of Florida — Jobhire

Call Center Manager - In House Local Position

United Placement Group

Bradenton, florida

Become part of a dynamic and collaborative team where your proficiency in remote call center management will be instrumental in crafting a successful future. At UFR, we are committed to delivering outstanding customer service while cultivating a supportive and innovative workplace. If you are a motivated Call Center Manager with a sharp ability to recognize top remote talent and a dedication to enhancing organizational excellence, we encourage you to submit your application today!

Primary Responsibilities and Duties:

Hiring, Training, Coaching, and Leading: Recruit, onboard, train, and mentor call center staff to ensure they excel in customer outreach.
Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.
Issue Resolution: Manage and resolve complex issues that cannot be resolved...

Full-time

Call Center Manager (In-House)

United Placement Group

Bradenton, florida

We are seeking a Call Center Manager to join our dynamic team! In this role, you will be responsible for overseeing daily operations, managing personnel, and ensuring maximum efficiency within our call center. Your leadership will be crucial in driving our customer service excellence and achieving our organizational goals by fostering a supportive and innovative work environment.

Primary Responsibilities and Duties:

Staff Management: Hire, train, and supervise call center representatives to ensure high performance and customer satisfaction.
Performance Monitoring: Analyze call center metrics and prepare reports for upper management to assess team performance against established objectives.
Goal Development: Collaborate with management to set daily operational goals that align with company objectives.
Coaching and...

Full-time
Call Center Manager
United Placement Group
Bradenton, florida
We are seeking a Call Center Manager to join our dynamic team! In this role, you will be responsible for overseeing daily operations, managing personnel, and ensuring maximum efficiency within our call center. Your leadership will be crucial in driving our customer service excellence and achieving our organizational goals by fostering a supportive and innovative work environment.
Primary Responsibilities and Duties:

Staff Management: Hire, train, and supervise call center representatives to ensure high performance and customer satisfaction.

Performance Monitoring: Analyze call center metrics and prepare reports for upper management to assess team performance against established objectives.

Goal Development: Collaborate with management to set daily operational goals that align with company objectives.

Coaching and...

Full-time
Call Center Manager
United Placement Group
Bradenton, florida
About Us: Join a dynamic and collaborative team where your expertise in remote call center management will play a pivotal role in shaping a successful future. At [Company Name], we are dedicated to providing exceptional customer service while fostering a supportive and innovative work environment. If you are an enthusiastic Call Center Manager with a keen eye for identifying top remote talent and a passion for driving organizational excellence, we invite you to apply today!
Primary Responsibilities and Duties:

Hiring, Training, Coaching, and Leading: Recruit, onboard, train, and mentor call center staff to ensure they excel in customer outreach.

Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.

Issue Resolution: Manage and resolve complex issues that cannot be...

Full-time
Call Center Manager
TalentLNX
Orlando, florida
TalentLNX, a leading human capital solutions firm, is seeking a dedicated and result-driven individual to join our team as a Call Center Manager. As a Call Center Manager, you will be responsible for overseeing and managing the daily operations of our call center, ensuring that our clients receive exceptional service and support. With a focus on providing efficient and effective customer interactions, you will play a crucial role in maintaining our high standards of excellence and driving the success of our organization.
In this role, you will be responsible for leading a team of call center representatives, monitoring their performance, and providing feedback and training to help optimize their performance and productivity. You will also be responsible for implementing and maintaining call center equipment, software, and systems to ensure smooth operations.
We are looking for someone with a strong background in call center management, excellent communication and...

Full-time
Call Center Manager
Classet
Orlando, florida
As we expand our operations, we are seeing a highly effective Call Center Manager to lead the team we call Customer Experience Representatives (CERs)!
This team is the front line of communication with our customers, from the initial point of contact through the follow up. They sell, schedule, dispatch, and maintain relationships with customers, industry partners, and field technicians. This team currently consists of 3 employees working remotely in the Orlando area.
Starting salary between $50,000 and $70,000 Annually, depending on experience!
This is a full-time, fully remote position with planned in person meetings and company wide gatherings. Must reside in the Greater Orlando area. We will provide a computer for business use and any related technical support.
Our ideal candidate would have previous experience in call center or customer service management in the home service...

Full-time
Call Center Manager - In-House
United Placement Group
Bradenton, florida
At OnSchedule, we are dedicated to providing exceptional customer service while fostering a supportive and innovative work environment. If you are an experienced Call Center Manager with a keen eye for identifying top remote talent and a passion for driving organizational excellence, we invite you to apply today!
Primary Responsibilities and Duties:

Training, Coaching, and Leading: Train, coach, mentor and manage call center staff to ensure they excel in customer outreach.

Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.

Performance Management: Oversee the call center team to achieve both quantitative and qualitative objectives.

Product/Service Rollout: Collaborate with cross-functional teams to create rollout plans for new products, services, or...

Full-time
Call Center Manager
United Placement Group
Bradenton, florida
About Us: Join a dynamic and collaborative team where your expertise in remote call center management will play a pivotal role in shaping a successful future. At OnSchedule, we are dedicated to providing exceptional customer service while fostering a supportive and innovative work environment. If you are an enthusiastic Call Center Manager with a keen eye for identifying top remote talent and a passion for driving organizational excellence, we invite you to apply today!
Primary Responsibilities and Duties:

Training, Coaching, and Leading: Train, coach, mentor and manage call center staff to ensure they excel in customer outreach.

Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.

Issue Resolution: Manage and resolve complex issues that cannot be resolved by call...

Call Center Manager in Florida

As we expand our operations, we are seeing a highly effective Call Center Manager to lead the team we call Customer Experience Representatives (CERs)!